FAQ

Trading accounts are opened immediately after a short registration process.

Proof of identity – passport, national identity card.

Proof of address – bank/card statement or utility bill Proof of Identity.

Proof of address: must have been issued no longer than 3 months ago. Examples of documents which can be provided are: Water/gas/electric/internet/landline telephone bill we are unable to accept mobile telephone bills or documents that list a P.O. Box as a residential address or online statements.

Verification process takes around an hour for each account. Of course, this will depend on how accurately you can provide us with the correct required documents. Once the documents have been submitted, we can have the account approved within 60 minutes during working hours of the compliance team. If you would like to check the status of your documents, please contact us via email or phone number and we can offer you immediate assistance. If any further documents are required, we will send you an email to inform you.

You do not need to make a deposit in order to log in to GMFXFund client area or to open various trading accounts. However, if you wish to start trading, you must make at least the minimum required deposit.

If you have problems logging in, or if you receive an error message during registration, please contact our support team to assist you ASAP.

To close your account please contact your account manager directly.

Account funding can be made via the client area. Methods can be chosen by clicking on the ‘Deposit’ tab. Bank Wire transfers can take up to 1- 5 working days depending on the bank and Credit/Debit card deposits are immediately updated in the account.

You can fund your account with EUR, USD, CAD and GBP by clocking the Deposit tab, to fund the account with different currencies, please get in touch with your account manager.

The minimum amount to open and activate an account is $250.

It is effortless. You must log in to our client portal and request your withdrawal. Our account management officers will receive your request and proceed accordingly.

Depending on the method used, withdrawal can take up to 24 hours. Once the withdrawal request has been processed, it could take up to another 24 hours to reach your account if we are returning your initial investment to your credit card. Bank Transfers can take between 1 to 5 working days to reach your account

For trading questions and answers - We recommend contacting your personal account manager at GMFXFund.